How An Admin Can Manually Process Credit Card Donations

Overview

A patron may have given you his or her credit card number over the phone to make a donation. You may be wondering how to enter this payment manually from the Admin view.

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VIDEO: Adding Contacts & Transactions

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How to Process a Manual Credit Card Transaction

It is not uncommon to receive a donor's payment information to process a credit card donation. The best way to do this is from the Donor Profile.

Head to the Donor Profile and click on the green + Add New > Transaction button from their profile page.

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In the window that appears, fill out the details of the donation and choose the Use Credit Card option.

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This will take you to a checkout screen where you can enter in the payment details of the donor and process an online donation.

The donor will receive the Transaction & Non-Cash Gift Receipt that is set on either the Campaign or the organization.


Still have questions?

Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member. 

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