Registration Forms FAQ

 Overview

This article is an FAQ about Registration Forms

Linked Articles:

- Registration Forms


Can I embed a payment option on a registration form?

In order to prompt your registrations to complete a payment, we would recommend using the "redirect URL" on your form to guide them to a donation page after they submit. Alternatively, if you require payment before the registration is completed, you can redirect to this registration form after they complete a payment on a campaign page. You can set your campaign's redirect URL in each campaign's settings. 


Are your registration forms secure? 

Yes! Registration forms utilize CAPTCHA to make sure that each registration is completed by a real person. 


Can these forms be used for ticketing?

If you are looking for a solution that allows for people to register for an event individually, yes. You could potentially use the registration receipt email that you customize as this person's "ticket". This can be particularly ideal if the event is free. However, this is not a full ticketing solution. We recommend utilizing the platforms of our incredible integration partners such as EventBrite and TicketSpice (via Webconnex) if you're looking for a robust ticketing system. These integrations seamlessly sync ticket purchases into Kindful. 


How should I setup the form to update existing profiles already in Kindful? 

There may be some people who complete this form who are already in your database. If you'd like the information they fill out in this form to replace existing data that may already be in their contact profile, make sure to select the option to override their existing data. This option is on by default. In the example blow, the top box kicks in a lookup by email of existing contacts, and the second box determines whether existing values or newly-incoming values are given precedence. In the event you want to set up a Kindful form to update existing contact profiles, you will want to select both boxes to both Prevent duplicate registrations.... and Override an existing contact's....


How can I be notified of new registrations?

You can set this notification via email in the Configure window for your registration form. Additionally, you can head to your Account > User settings and enable Registration Notifications on any Admin User in your account.


How can I get an export of this Registration data?

To export information here, head to Contacts & Activities Forms and within the card view of the particular form, if you have registrations, you will see a link indicating the number of registrations for that form, along with a hyper link to Export that data. Click this to receive a spreadsheet of information emailed to you.


Still have questions?

Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments