Using Transaction Types (Payment Methods) in Kindful


This article explains how to assign payment methods and transaction types and icons found in the drop down to donations as well as how to create filters and reports that look for these transactions.

Linked Articles:

VIDEO: Adding Transactions

Assigning a Transaction Type Manually

You can assign Transaction Types when entering transactions via the green + Add New button located in the upper left-hand corner of all Kindful pages. You can choose from the following list:


Note that you can receive Credit (called One Time Transaction or Recurring Transaction), PayPal Transaction, and Square Transaction types automatically in your Kindful account when donations are made online.

Understanding the Transaction Type Icons


Assigning a Transaction Type via an Import

You can set transaction types via the Import Tool. Go to Contacts and then Import Data to begin this process. Learn more about importing data into Kindful.

Assign the transactions in your import file to one of the options listed below. Be sure that the transaction types on your spreadsheet appear exactly as you see in this list so that the tool can map these effectively.

  • Credit Card
  • Cash
  • Check
  • EFT
  • Paypal
  • Square
  • Stock
Of Note: All of these transaction types will import with or without ‘Transaction’ at the end. Credit Cards could say "Credit Card" or just "Credit". EFT can also say "Electronic Fund Transfer".
Additionally, if you import without a Transaction Type, the Transaction Type will default to Check in Kindful.

Credit vs. One Time Transactions

If a transaction is in Kindful as "Credit", this means the transaction was manually added or imported from an integration with a transaction type of "Credit". One-time transactions are also credit transaction types, but for online donations processed through a Kindful giving page (initiated by the donor). 

Using Custom Transaction Types

Kindful does not offer a way to add to the existing list of transaction types. To track other transaction types, you can use a Campaign Custom Field. To do this, go to Fundraising, then Campaigns. Locate the campaign you wish to edit and click the pen and paper icon edit_icon_copy.png located to the left of the campaign name. Scroll to the bottom of the Campaign Edit page and set up your Campaign Custom Fields.

Be sure this field is Enabled and then click Update at the bottom of the page to save the Campaign. 

Filtering Transaction Types 

For stock transaction types, use the filter Transaction Type: Check (for example) on the Activities page.



For custom transaction types, use the filter With Answer: Type 1 (for example) on the Activities page.  


Still have questions?

Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member. 

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