Using the "BY PHONE" Contact filter
There is a filter on the Contacts page "BY PHONE" which supports searching for contacts by phone number and returns matching contacts if one or more contact matches are found.
The BY PHONE filter can be used in combination with other Contact filters.
The BY PHONE Filter searches the following Contact fields:
- Phone Number
- Mobile Number
- Alt. Phone Number
- Alt. Phone Number 2
- Work Phone
- Spouse Phone Number
- Emergency Phone
Partial strings are supported. For example, to find all contacts with the same area code of 615, you’d enter BY PHONE: 615* to find all contacts with the number 615 in the phone number fields. The BY PHONE filter works with numbers only. Non-numeric values, spaces, alpha, and special characters are not supported. To find contacts without a specific number, you can invert the BY PHONE filter by clicking the “!” Invert Filter icon on the filter itself.
You can search for a contact by phone number by simply typing the number in the URL. There is a URL search syntax that supports searching for contacts by phone number
The format for the URL phone search is: https://yoursubdomain.kindful.com/admin/contacts/by_phone/1234567890
Navigate to the URL to find matching contacts.
- If there is exactly one match, Kindful will navigate you right to the Contact profile.
- If two or more matches are found, Kindful routes you to the Contacts page, applies the filter BY PHONE, enters the search string in the filter and displays matching contacts.
- If exactly zero more matches are found, then the Contacts page list "0 Results", AND displays an error message "No contacts match the current search"
Still have questions?
Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member.