We have two distinguishing pieces that both filter for Soft Credits.
All soft credits would include transactions like Eventbrite or Shopify orders* as well as Non Cash gifts, where as Soft Credit Transactions are donations that are credited out to other contacts. An example of this would be a donation received from the United Way that would need to be credited out to several donors who's donations to the United Way comprised the full donation amount received.
*Of note, you do have the option in Settings > Integrations to mark both Eventbrite and Shopify orders as "hard transactions" assigned to a specific Campaign.
Still have questions?
Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member.