This article explains how to split a check (or other donation received) between multiple campaigns. If you need to split a transaction across multiple contacts, we advise entering multiple transactions, or using our Soft Credit function.
Creating a Split Transaction
Start by selecting +Add New button at the top of the left sidebar, then choose Transaction from the drop-down menu.
|Note: If the donor for this transaction does not currently exist in your database, you must add them before creating the transaction. Select +Add New in the top left, then choose Contact to add new donors.|
Enter the details of the transaction. After filling in the fields, choose Split at the bottom.
Splitting a Transaction
A new window will display, allowing you to enter multiple campaigns with varying amounts.
Make sure the first campaign is correct, then enter the Quantity of donations (likely to be only 1), and the Amount per donation.
After you enter in the first campaign designation, the Total Amount field will update based on your input.
Select Add in the bottom left to designate another campaign to split between. The Split Transactions Total in the bottom left will update as you input more designations.
Select Done when you're finished. This will take you back to the original transaction window.
When you've finished entering transaction details, select Create in the bottom right.
Reversing a Split Transaction
You may need to update, change, or remove a split transaction after entering into Kindful. To make these changes, you have a couple of options.
First, you will need to navigate to the Activities page and locate the original, parent transaction. Expand the details of that gift and click on Edit. Scroll to the bottom of the box and click on Split. This will open the menu where you can see the details of the split transaction. You can choose to remove entirely, or remove and re-add.
Second, you can also choose to fully remove the parent transaction, which will also delete the splits.
Split Transactions and Sum Totals
There a two ways to find sum totals for the filters you run.
First, you can run a filter on the Activities page, and then click on the $ Sum Totals button. This is on the right hand side of the page, next to where you click Create Report.
Alternately, when you create a report and export it to CSV, you can use your spreadsheet application to sum total all of the values.
Please note that when you use the $ Sum Totals button, this will remove all Split Children transactions (the orange ones), and only look at Split Parent transactions (the gray ones).
We recommend adding the filter Split Children: No to your Activities page filter prior to clicking on Create Report. This will prevent the Parent level transaction duplicating alongside the child level transactions.
Receipting a Split Transaction
You can have the details of a split transaction appear on a donor's receipt by generating a receipt for the parent level transaction.
In order for this to work effectively you will need a "Transaction & Non-Cash Gift Receipt" template which uses the "Transaction Info For Receipt" tag set as a default receipt for the campaign of the parent transaction.
Here is an example of the receipt that will be included in your template. You can see the split transactions and their campaign's are listed below the parent amount.
You also will need to make sure you turn on the setting for splits in receipts in your "transaction settings". Go to your left hand side menu and click settings>fundraising settings>transaction settings and then scroll down until you see "Transaction Messaging." There you can check the box that says "Display transaction splits in receipts."
Split Transaction with QuickBooks
Split transactions made in Kindful do not sync to QuickBooks like that. The parent level transaction in QuickBooks will create a Sales Receipt in QuickBooks, though.
Still have questions?
Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member.