Finding Contacts Who Have Never Donated

Overview

Find contacts who have not donated to your organization. 

Linked Articles:

- Contacts Filters Glossary

Create Custom Reports


How To Filter for Contacts With No Donations

There is a singular option to use when trying to find contacts who have not donated (cash) to your organization. Head to the Contacts page and filter the following:

  • Has Transaction: No - This will find any contacts that have no transactions associated with their name. 

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Exporting the Data

To export this information, use our standard Create Report option. We recommend (at least) these columns to be selected for this export:

Contact Columns

  • Name
  • Email
  • Phone
  • Lifetime Gift Amount 

Special Cases (Like Eventbrite)

It is possible that you may have contacts who have transactions associated with an integrated tool like Eventbrite that have a $0 value, but they still show as having a transaction due to the integration setup. Additionally, you may have contacts who have made no cash transactions, but have made In-Kind (Non-Cash) donations.

To best support this scenario, we advise adding in the filter of "Lifetime Contribution Amount Less Than: 1".

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Still have questions?

Feel free to send our support team an email, or you can start a live chat with a Kindful Support Team member by clicking on the Help icon found in the lower left hand corner of your Kindful Admin account.

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