This article explains how to use the Collect for Stripe app to take to mobile donations, and shows how it syncs into Kindful.
Overview of Collect for Stripe
You can now take donations in person at your event using Collect for Stripe. With the Collect for Stripe app for iOS and Android, you can take direct swipe/dip donations in person, process them via your Stripe account, and have the data flow seamlessly into Kindful.
Set up Collect for Stripe
Download the free Collect for Stripe application to an iOS or Android device.
The application will prompt you to log in to your Stripe account. If you don't have banking information connected with Stripe, the application will prompt you to add that next.
Order one of the supported card readers via the Collect for Stripe website.
Once you’re all set up, email firstname.lastname@example.org. There is an enabled Kindful feature called Stripe Create that we'll need to turn on to make all this work.
Using Collect for Stripe
First, make sure you have a data (LTE/4G) connection or WiFi on the device you're using.
With the Collect for Stripe app open on your device, start by adding the donor's contact information. While it might seem instinctive to start with the donation amount, you should begin by adding the customer, to ensure your Kindful data will be accurate.
To get started, select Customers in the top left corner.
Enter the name of the donor, then choose Add Card.
Swipe the card or input the card information manually.
Enter the donor's contact information on the following screen. All information is optional, but you'll need to capture at least an email for the donor's receipt.
Once you've finished with the donor's info, scroll to the bottom and select Create Customer. You'll see the donor information on the next screen, with the option to Charge Customer.
On the following screen, enter the amount of the donation and press Continue.
The final step will be to Confirm the donation amount.
Once that's done, you'll get a confirmation message that the donation was successful.
The transaction will process via Stripe and the data will flow into Kindful within a few seconds.
Collect for Stripe pricing
Collect for Stripe will charge a 1.4% transaction fee on top of normal Stripe fees, and will process donations immediately to both Stripe and Kindful. The compatible options for a card reader cost $49 for a magstripe card swiper, or $69 for a reader that supports EMV chip credit cards.
For more information, visit Collect for Stripe's website.
|Note: There are no additional charges from Kindful to enable this feature.|
Collect for Stripe is unique in that it also allows you to manage inventory. This could be anything from your snappy new t-shirt and other swag, to big ticket items at your next gala.
After you open the app and get to the main screen, there is a link to switch to Inventory Mode. This will allow you to add and manage items, set prices, and create payments on-the-fly.
Collect for Stripe support
Should you encounter issues, check out the Collect for Stripe support site.
Still have questions?
Feel free to send our support team an email, or you can call the phone number found in the lower left hand corner of your Kindful Admin account to speak to a team member.